Online shopping platform offering a wide range of products AliExpress Key Features:
Wide Product Selection: Offers competitive prices on over 100 million items.
Worldwide Shipping: Ships to over 200 countries and regions, with support for 12 languages.
Safe Payment: Pay with the world’s most popular and secure payment methods.
Buyer Protection: Buyer Protection policy covers your entire purchase journey, ensuring a safe shopping experience.
24/7 Customer Service: Round-the-clock assistance through the Help Center for a smooth shopping experience.
Shopping Services:
Payment Options: Multiple payment methods to ensure secure and convenient transactions.
Delivery Options: Various shipping methods to meet different needs.
Buyer Protection: Comprehensive Buyer Protection policy to safeguard consumer rights.
What is AliExpress’ return and refund policy?
Most items on the site are eligible for returns. You have 15 days from the delivery date to return items that were marked “Free Returns.”
Items must be in new condition and unopened with all tags or safety seals attached. Some items are not eligible for return like undergarments, food, items that have been worn, tickets and vouchers, and personalized items.
If you’re unsure about the item you’d like to return, reach out to AliExpress’s customer service team through their help center or live chat.